Later Life Community Connect Service

Thanks to the support of Suffolk Community Foundation, a new support service for older people in Suffolk launched on Monday 8th February 2021. Later Life Community Connect is a single point of access telephone support line with a person at the end of the phone. This service is available between 10am– 2pm, seven days a week on 01284 334516 and are offering the following services:
– One local number for all later life concerns
– Supportive, friendly voice at the end of the phone
– Supported handover with other organisations
– Regular welfare calls with trained volunteers 7 days a week –  (10am – 2pm)
-Regular and agreed follow-up calls from Later Life Community to the individual to check their wellbeing and if they have any other needs or require further advice

Different from the Information & Advice Service Age UK Suffolk previously provided, this is based on a person centric model with open-ended questions and a listening ear. This service is about working collaboratively to ensure that the caller gets the support that is needed. Later Life Community strive to become the advocate for older people in Suffolk and offering support and advice.

LLC Connect Poster

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