Dispensary Telephone Line
In order to ensure patients receive their medication on or as near to their collection date over the imminent bank holiday period, we will be restricting the opening hours of our telephone service.
For the next two weeks, our telephone operating hours will be 13:30 – 16:30.
The telephone line is for medication queries and medication ordering only. Please do not call to query if your prescription is ready. Also, please do not contact Reception as alternative, except if it is a genuine emergency related to medication. Any non-emergency callers will be asked to call the Pharmacy line during the operating hours.
Dependent upon the results of this trial, we may alter our telephone operating hours on a permanent basis. Any changes will be communicated in advance.
Thank you.
PPG
We are looking to recruit new members for our PPG. Ideally, we would like to have some representation from all age groups of our community.
If prospective members could email wsccg.woolpit@nhs.net, we will explain the next steps.
Thank you.
IT Update
We are currently experiencing major IT issues and have limited access to clinical systems. At present, we are following our business continuity plan to ensure we can take calls, see patients and provide prescriptions.
We have our IT team working on the issue as we speak and hope to find a resolution shortly. Please only call for an emergency appointment if it is absolutely necessary.
We will keep you updated.
Thank you.
Important Update
We are currently experiencing major IT issues and have limited access to clinical systems. At present, we are following our business continuity plan to ensure we can take calls, see patients and provide prescriptions.
We have our IT team working on the issue as we speak and hope to find a resolution shortly. Please only call for an emergency appointment if it is absolutely necessary.
We will keep you updated.
Thank you.
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